Hearing Aid Maintenance

Your hearing aid will be covered by a two year warranty period.  (These warranty periods may be extended for an additional cost.)  It is important, however, to treat your hearing aid with care. You will keep it in working order for many years and minimize potential problems during everyday use.  Hearing aids may be sturdy, but they cannot withstand improper use.

WidexCopperBTEIn the following, you will find a few valuable care tips.

1. Keep your hearing aids in a safe place. When your hearing aids are not in use, it is best to keep them in the drying set. Always carry the hearing aids in their case to protect them from damage and dirt. If you don’t use your hearing aids for a while, please remove the batteries.

2. Keep your hearing aids clean. In order to be fully functional, your hearing aids need to be clean at all times. Clean the devices with a soft, dry cloth. Never use alcohol, solvents or cleaning agents. Special care products for your hearing aid are available from your hearing care professional, who will also check the devices for ear wax residue and make sure that it is in working order.

3. Protect your hearing aids from dirt. Always make sure that your fingers are clean and dry before touching your hearing aid. The microphone input is very small and can become blocked through improper handling.

4. Protect your hearing aids from moisture. Remove your hearing aids before showering bathing or swimming. Due to the high ambient humidity, you should not leave the devices in the bathroom. Clean your ears occasionally before inserting the hearing aids. Please note that moisture and condensation may damage the electronics in your hearing aids. We recommend removing the battery from the device at night, leaving the battery compartment open. Use a special drying aid available from your hearing care professional.

5. Keep the devices away from children and pets. Store your hearing aids out of the reach of children and pets. Removed but not deactivated devices emit high sounds that may be aggravating to some dogs.

6. Avoid contact with hairspray or make-up. The fine particles of hairspray or powder make-up may clog the microphone input and volume control switch. Remove your hearing aids before using body care products.

7. Leave all repairs to an expert. Screwdrivers and oil are the enemy of all hearing aids. If they come in contact with the electronic or micro-mechanical systems, it leads to irreparable damage. The delicate technology is very sensitive and can be destroyed though improper handling.

If you are having trouble with your hearing aid and think it may be broken, we will be able to test it, and possibly repair the aid at the office. If we cannot repair the aid, we can send it to the manufacturer to have it repaired (per the patient's request). Any cost for repairs will depend upon the nature of the problem and whether or not the repair is covered by the warranty.







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